Orders within the Netherlands are shipped with the standard PostNL service. We strive to get your order - in the Netherlands and Belgium- to you within 48 hours.
Unfortunately, it may happen that there is no one to accept the package and Post NL package will leave a note that they tried to deliver the package to you. PostNL will try to deliver the package to you 3 times. If they were unable to deliver the package to you, they will leave a message indicating that you place pick up the package ath the local postal office. The postal office will keep the package for 2 weeks. If you do not collect it within this period, your order will be returned to us.
Please note that you can also have your order shipped to an office address or note that the package can be left with neighbours.
For the rest of the European Union, the orders will be shipped with the standard UPS service or occasionally with PostNL.
We can also ship to addresses outside the European Union. Orders outside the European Union are shipped with the standard UPS service.
TNT delivers from Monday till Saturday.
UPS delivers from Monday till Friday.
Our couriers do not deliver on Sundays and holidays. Saturdays, Sundays and holidays are not included in the delivery time.
Import duties, taxes, customs fees the like.
Import duties, taxes and customs fees may apply to international shipments. These costs are charged upon arrival in the country of destination and are the responsibility of the recipient.